Our stories

Peace of mind

Moving into a care home made easy

Our care team are here to make sure that making the move is as easy as possible for you and your loved one. If you still need reassurance, here are some stories from our residents, their families and our care team.

Staff at Windmill Care Centre surprised Home Manager Wendy with this beautiful bouquet of flowers, a gift and chocolate cake to celebrate her 2nd work anniversary. “It was a lovely surprise as I hadn't even realised that I had been here 2 years already!” said Wendy.

Happy Work Anniversary Wendy

Chatwins coffee and cakes a local Nantwich company surprised us at all at Clarendon Court by dropping off this beautiful selection of cakes for residents and staff.

Chatwins Coffee and Cake

A massive thank you to the team at JS Bailey Cheeses Nantwich who kindly dropped of a fantastic selection of cheeses for staff and residents at Clarendon Court .

Very tasty and went down a treat .

Thank you JS Bailey Cheeses

Sandra Senior, Care Manager at Cavendish Court Care Home showed her appreciation of her teams hard work and thank them for the fabulous job they are doing by handing out personalised pens to every member of staff. Such a thoughtful gift.

A big thank you to all staff

This lovely hamper and artwork from the children at Pangbourne Primary School really made us smile and brightened up everyone’s day – especially with such a selection of our favourite biscuits inside! Thank you to everyone.

Pangbourne Primary School

Jez and Rachel Felwick of The Bowler Meatballs Company generously donated a large box of meals for our staff.

Hot Meals for Staff

A huge thank you to these Pangbourne residents for their generosity and support. They were able to organise the delivery of some additional PPE for our staff members with 2 boxes of face visors direct from Bloc Blinds in Northern Ireland.

Pangbourne Community Support

Rainbow wishes from all residents and staff at Bridge House.

Ashfield Court in Tewit Well Road in Harrogate received such a sweet surprise delivery in the form of gorgeous cakes from Spa Surgery from the staff and GP's. We would just like to say from all at the home a huge thank you and we really do appreciate them and won't forget your kindness.

Surprise and Delight for Ashfield Court

A lovely thank you poem and card received from a family member.

Thank you card_0.pdf

Here at Earsdon Grange Care Home in on Thorntree Drive in Wellfield we are all prepared for whatever these challenging times may throw at us. We wanted the residents to feel comfortable with us in our PPE so we thought we would dress up like Earsdon's Angel's to make them smile. It als

Eardon Grange Angels

We also had a lovely surprise from ‘Sedgefield locality team’ at Willowdene Care Home on Lizards Lane in Sedgefield. One of the team dropped off lots of gorgeous treats for the staff with a lovely card which really touched us. We are so grateful to think people are thinking of us all

Willowdene treats from Sedgefield Locality Team

The community spirit came to Field View Care Home on Hesleden Road in Blackhall. They were delighted to receive some truly, amazing donations from the community who wanted to let them know Field View were in their thoughts.

Community Spirit at Field View

Thank you to our local Chinese restaurant who donated 600 masks last week to Wyndham Hall Care Home.

Donation of masks

Local company Swizzels dropped off a selection of sweets for the staff and residents of Hope Green.

Massive thank you to staff and management at Swizzels from all at Hope Green.

Thank you Swizzels

Thank you for the flowers and amazing chocolates sent to Hope Green from one of our resident's daughter's.

Thank you from Hope Green

There's nothing like a pamper session with aromatherapy oils especially during the current circumstances. We are lucky at Kents Hill Care Home to have our activities coordinator on the Dementia Suite who is qualified in hand massage and aromatherapy oils.

Pamper Sessions at Kents Hill

Here at Willowdene Care Home we will be clapping for all of the carers at Maria Mallaband and Countrywide at 8pm along with other care workers in social care and NHS. Every Thursday night, Ruth Sunter, Manager at Willowdene Care Home on Lizards Lane stands outside her house and claps f

Clap for Carers

Here is a link to our latest newsletter featuring pictures and information from a range of activities that residents have recently enjoyed.

Parkview's Newsletter

A big thank you to all the people who are donating face masks, alcohol gel and face shields in the local community.

A big thank you

Sending our appreciation to Wallingford School for donating us face shields. Thanks to Debbie, Alice and Johnny who have helped with packing the items and delivering them to us.

Thank You Wallingford School

Easter at Cedar Court has always been a special time. We would normally have a big Easter bonnet contest but due to the current times we have been unable to hold the events, but it didn't stop us from celebrating Easter.

Easter at Cedar Court

Garden Hill of St Michaels Avenue in South Shields were so thankful to receive a delivery of hand sanitizer for the staff from Bob Singh and the Washington Volunteers.

Thank you for your welcomed donation.

Garden Hill Supplies

Community Spirit is certainly living and breathing in the North East. We received a very kind donation of visors which were made by a local company, TintFit in Washington who custom made and delivered visors to the home for all of the care staff. Such great community spirit and despit

Astor Court Visors

One of our residents shares his birthday with the Queen. He said jokingly that he hoped she would pop in and wish him Happy Birthday.

Appletree Birthday Party

Here at Earsdon Grange we have been so delighted with all of the lovely community spirit and wanted to say a few thank you's to let them know how very much we appreciate them.

Community Spirit at Earsdon Grange

Willowdene Care Home on Lizards Lane, Sedgefield received a rather unexcepected but fabulous donation from Teeside scrub hub.

Wash Bags for Willowdene

We had a lovely surprise delivery at Astor Court from Clive Taylor who is the son of one of our residents. He wanted to say thank you for all of the hard work the staff are doing at the home through this strange time whilst also trying to keep life normal for all of our residents.

Chocolate Donation for Astor Court

The residents at Willow Bank enjoyed a cream tea for Mother's day. They made banners to decorate the dining room and made it look special. Residents baked some buns and decorated them and enjoyed scones with jam and clotted cream, the ladies all thought they were delicious.

Mother's Day at Willow Bank

We received the gorgeous bouquet of flowers as a thank you from one of our families.

Floral Gift for Batley Hall

We had a surprise telephone call today from the lovely people at Tingley, Ardsley & Thorpe Viral Kindness Group. The team make beautiful laundry bags and have kindly donated a bag for each member of staff to put their uniforms in.

Made with kindness

A wonderful chocolate hamper received today with a lovely thank you message to all our staff at Heeley Bank Care Home.

Chocolate of Dreams for Heeley Bank

Massive congratulations to Pam who has worked at Howgate House for 13 years and her husband Ian on their 30th wedding anniversary. We hope our hamper goes a little way to making up for the cruise they should have been going on.

30th Wedding Anniversary Hamper

Thank you to the children at Busy Bees Nursery for sending some fabulous drawings to our residents. It has certainly made us all smile and the residents love looking at the wonderful creations.

Wonderful Creations from Busy Bees Nursery

Dear Sandra and the Hope Green team

Message of Appreciation

Thank you so much to Hanson school who have kindly made and donated face visors to Howgate House .

Hanson Schools Kind Donation

A huge thank you to our local Tesco, Slough Community Volunteer Service and One Slough Community Response Team for the donations and delivery of Easter eggs for everyone in the home.

Easter Delivery

Staff at Windmill Care Centre enjoyed a welcome break of delicious homemade cake along with a calming cup of tea thanks to the generosity of one of our local neighbours. This lovely treat was dropped off on Friday to thank everyone for all their hard work and care at this busy time.

Afternoon Tea Treat

Easter was celebrated with residents coming together to listen to the Easter service live streamed from St Margarets Church, Ilkley. In the afternoon we had a prize quiz and afternoon tea, which was enjoyed by all.

Live Streamed Easter Service for Troutbeck Care Home

Residents at Troutbeck Care Home in Ilkley enjoyed making paper flowers to create an indoor garden area, these proved to be very popular. We used them to make a lovey Easter display that residents could enjoy in the garden room.

Easter Flower Display at Troutbeck

We had a surprise visit from the lovely people from the Ummah Welfare Trust a fabulous charity. They have kindly delivered additional PPE supplies to the staff at Howgate House.

Kind Donation for Howgate House

Thank you to the children at Thorpe Primary School for the wonderful picture we received at Howgate House. It brought a big smile to everyone.

Thank you Thorpe Primary School

Easter is always a special time at Ashfield Court in Harrogate and this year we really missed the visits from the children coming into the home.

Easter Eggs for Ashfield Court

Easter at Windmill Court was a special time. We decorated the home, made and sent cards to family and friends and of course enjoyed plenty of chocolate eggs and hot cross buns.

Easter Time at Windmill Court

We are rapidly learning new skills at Windmill Court to ensure we can keep in touch with friends and family.

Handmade Bracelets and Gifts

Cedar Court Care Home in Cranleigh had it's second interactive concert of the year in March from their young friends at the Royal Academy of Music .

Musical Performance from Royal Academy Music

One of our resident's granddaughter's was turning 40 this month and her partner really wanted her grandma to wish her Happy Birthday.

Birthday Surprise

We received this beautiful knitted heart from Karen and her brother as a thank you to all staff members looking after the residents here at Furze Hill Lodge Care Home, particularly their mum Angela.

A lovely card received from Upper Batley High School

Thank you message for Batley Hall

We had a surprise visit from the lovely people from the Ummah Welfare Trust a fabulous charity. They kindly donated additional PPE supplies to the staff at Batley Hall.

Thank you Ummah Welfare Trust