Our stories

Peace of mind

Moving into a care home made easy

Our care team are here to make sure that making the move is as easy as possible for you and your loved one. If you still need reassurance, here are some stories from our residents, their families and our care team.

The staff at Bowerfield Court would like to thank Royale Curry for the delicious meal that arrived for all staff members last Friday 22nd May. The staff enjoyed the lovely meal. This curry was courtesy of the new care company which was a gift to the key workers.

Thank you Meals

We have received many thank you cards recently with kind words. It is lovely to read the lovely comments thank you very much from all at Troutbeck it is appreciated. Here are a couple of the lovely letters we received in May.

Thank You Messages for Troutbeck

Thank you to Cheshire East Council for the chocolate treats enjoyed by staff and residents at Hope Green Care Home.

Chocolate Treats

A big thank you to RR agency for their kind thoughts. RR arranged for an Indian cuisine buffet delivery which was lovely. RR contacted Bowerfield Court and a lunch date was put in the diary for 1pm on Friday 23rd May.

Thank you to RR Agency

Willowdene Care Home on Lizards Lane in Sedgefield have been so grateful for all of the community support we have received over these last few months and were delighted to see our community were still thinking of us.

Willowdene Delivery

The Queen's birthday may well be a lot quieter than usual but we will still be celebrating in style at Wyndham Hall.

Some of the staff put Royal face masks on to celebrate.

Royal Visitors at Wyndham Hall

Reedus is an 18 month black Labrador who belongs to Stacey, one of our activities co-coordinators. Reedus is part of the team at Brunel House and has been visiting since he was 3 months old. He brings lots of love and really lifts everyone'

We have opened our doors to one visitor, Reedus.

Thank you to Teesside Family Foundation from the residents of Willowdene Care Home on Lizard Lane in Sedgefield who received this tablet to enable them to keep in touch with relatives even more with video calls during this time.

Such a lovely gesture and very much appreciated.

Teesside Family Foundation

Willowdene Care Home on Lizards Lane in Sedgefield is so proud of the staff and residents and the way they've handled the current situation and looked after each other. Sarah, our fabulous admin wanted to bring some treats along as a thank you for all that the staff and residents have done t

We had a lovely surprise delivery from Blackhall Community Assoication when they arrived with care packs for all of the staff at Yohden Care Complex. Thank you so much for thinking of us we really do appreciate it.

Blackhall Community Association

Kirsty, Activities Coordinator and Ana, Manager at Abingdon Court presented staff at the home with a lovely hamper and thank you poem as part of Carers Week.

Thank you for caring

Lockdown Birthday's have become quite the normal for us here at Astor Care Complex but it doesn't mean we don't still like a surprise and that's very much what we gave to our lovely manager, Kelly Angus on her Birthday last week.

Happy Birthday to our Home Manager, Kelly

We received a lovely letter in the post from the family of the late Cyril Courtenay who lived with us at Astor Care Complex.

Thank you Astor Court

Residents daughter Lynn delivered some beautiful home made cup cakes this morning for staff and residents . These are lovely and went down well with a cup off tea- Thank you Lynn.

Coffee and Home Baked Cakes

Yohden Care Complex had a surprise visit today from Debbie Cox who is the lead blood transfusion Coordinator at North Tees's Hospital. Debbie arrived at the home with an award for the team at Yohden Care Complex for all of their hard work during the current situation.

Thank You from the NHS

Here at Field View Care Home on Hesleden Road we have missed all of our relatives who usually come to visit us but our residents have had some great calls and video calls with you all. Here our two of our ladies enjoying chats with their families on the cordless phones at the home.

Field View Phone Home

We've not been able to get out and about at Field View Care Home but we have had a lovely week playing connect 4, jigsaws and chilling reading a magazine in the sun.

Games at Field View

We've had lockdown birthdays at Field View Care Home in April and May for three of our fabulous residents.

Bill was 88 years old.

Mary was 87 years old

Maureen was 82 years old

We hope you had a fabulous birthday.

Birthday Celebrations at Field View

We were surprised and delighted to receive our doorstep parcel from Supplies for Key workers who dropped off a hamper of goodies at Ashfield Court on Tewit Well Road in Harrogate.

Thank you so much for your lovely donation we really do appreciate it.

Special Hamper Delivery for Ashfield Court

We have been delighted by the community spirit at Allingham House on Stockdean Close, Deansgate Lane, Altrincham and wanted to say a huge thank you for the lovely gifts we have received this past week.

Thank you for keeping us in your thoughts and we hope to see you all soon.

Community Spirit

There are many ways we can say thank you to our staff but this was extra special. In our arts and crafts session our knitting group made these medals.

Thank You Medals

We have had many messages of thanks from friends, family and the local community. Like everyone else we just want to help where we can.

Words of Thanks

Pictonary is one of our favourite games with both our residents and staff getting involved. It can get quite competitive and noisy but its always good natured and good fun.

Charades at Brunel House

As we are not yet able to meet our friends and family, we have very quickly become online experts in Face Time and Zoom.

Its not the same as being face to face but it's enabled us to keep in touch with those we care about.

Zooming and Keeping in Touch

Like many other people, over the last few weeks we have noticed that there is an abundance of wildlife and especially birds.

Gardening at Princess Lodge

Like many other people, over the last few weeks we have noticed that there is an abundance of wildlife and especially birds.

Bird Watching at Brunel House

Our residents are managing to fill their time easily at Brunel House.

Art is a fantastic stress reliever, its relaxing and enables us to channel our creative side.

Art Classes at Brunel House

The residents at Ashfield Court on Tewit Well Road in Harrogate had a lovely surprise when the ice cream van popped by to see them.

The visit certainly made the lovely hot weather we are having feel like we were on holiday. Thank you so much for visiting us.

Ice Cream for Ashfield Court

We were delighted to receive lovely pots of plants from Rossett High School for the home and residents.

They were such a lovely surprise and we can't wait to have those growing in our courtyard.

Thank you to Rossett High School for your lovely gift.

Rossett High School

VE Day may seem like a long time ago now but the residents at Garden Hill Care Home are still talking about it. We are so lucky to have such a huge garden at the home so we had a singer come along to sing for us and we sat outside and in the conservatory to enjoy the celebrations.

VE Day Comes to Garden Hill

Buckingham House Care Home in Gerrards Cross has been overwhelmed by the kindness shown by local people during the COVID-19 crisis. During this time the home has been touched by the messages of support and gifts from local people As a way of thanking the community and hopefully putting

Buckingham House Rocks

Here at Ashfield Court Care Home on Tewit Well Road in Harrogate we have been amazed by the kindness and generosity of our local community.

Community Spirit at Ashfield Court

We love hearing stories from yesteryear at Willowdene Care Home on Lizards Lane, Sedgefield and VE Day proved to be an amazing day for that.

VE Day Memories

Willowdene Care Home on Lizard Lane in Sedgefield was delighted to receive a special delivery from the students and staff at Trimdon Community College. Our residents were delighted and thoroughly enjoyed the cake and biscuits with their afternoon cuppa.

Willowdene Care Home on Lizard Lane in Sedgefield was delighted when a member of staff from Sedgefield Community College popped by with 4 planters with flowers in that the key worker children made for the home. Our residents were absolutely delighted and we can't thank you enough for th

Sedgefield Community College are great

We were delighted to receive such a lovely bunch of flowers from Pinpoint one of our agency’s with the attached note. Such a lovely thought at this time and we wanted to say thank you to you for all of your help, support and staff when we have needed you.

Thank you.

Thanks a brunch to our friends at Pinpoint

Astor Care Complex on Lamb Street in Cramlington were delighted to receive a wonderful donation from local firm Amcor in Cramlington who kindly made and donated visors for every team member at the home.

Surprise Delivery Thanks to Amcor

We were delighted to receive these fabulous gift bags from Clarins during their week of celebrating the NHS and Care Homes. The staff were truly delighted to receive this from you and a huge thank you for thinking of us at Astor Court and Lodge on Lamb Street, Cramlington.

Clarins Gift Bags

May has been another month of community generosity and Earsdon Grange received some gorgeous cakes and cookies from Bakes by KH based in Whitley Bay. We can certainly say they tasted delicious and went down well with a cup of tea. Thank you so much.

Community Generosity

We couldn't wait for VE Day at Garden Hill Care Home, We had a garden party inside the home with cakes and tea and bunting and had a sing along in the coffee shop.

VE Day at Garden Hill

A community initiative has seen young people in Slough helping to keep up the spirits of residents in care homes across the town, including here at Windmill Care Centre.

Surprise Pen Pals At Windmill

Today in craft club we painted some porcelain gnomes.We had great fun and the residents were really enthusiastic and loved joining in with this activity. When all the gnomes are completed we are going to display them in our gardens as part of our summer garden project.

The residents decided that for their sensory tasting session this month that they would like to taste some cocktails. The cocktails were:

Plum and pink grapefruit gin, passionfruit and coconut gin, cosmo cocktail and passionfruit martini.

Sensory Tasting

We recently had a lovely visit from Thea at Song Box to sing to us from the garden. Thea sent in the below message to the home.

Live Music From Song Box

Continuing with our garden project at Willow Bank we painted the garden ornaments ready to display. Everyone loves a bit of colour!

Painting Garden Ornaments at Willow Bank

A few of our residents at Willow Bank Nursing Home love gardening and talking about the different kind of flowers, so this week we decided to make the entrance of the home a make over.

Gardening at Willow Bank

We have had some lovely weather over the lock down period In Leeds and we have made the most of it.

Glorious Sunshine

Lulu, Activities Coordinator at Willow Bank Nursing Home has starting making pot plant people with residents to display in the garden and around the home.

Plant Pot People

One of the resident's at Skell Lodge celebrated her 100th Birthday in May with staff and residents at the home.

100th Birthday Celebrations

Residents making decorations in their rooms for VE Day.

Getting Creative