We hear so often from residents and their families that their reason for choosing a Countrywide home was the ‘feel’ of the home. While it’s difficult to pinpoint what that ‘feel’ is, we believe it’s in no small part down to the caring, understanding nature of our staff and their passion for people. We work hard to ensure we have the right people working within the right roles at our homes, and continue to invest in staff training throughout their service.

We also understand that happiness and well-being is every bit as important as high-quality physical care is to our health. That’s why we continue to develop and invest in the activities and events programmes, community involvement, and dining experiences within our homes.