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Earlypay

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Will this be an advance on my wages?

No, Access EarlyPay works by giving you access to some of the money you’ve already earned. You’re just deciding to draw down on the money before payday

Will I have a credit check done?

No. There’s no need for a credit check with Access EarlyPay as credit isn’t being provided

I have been refused credit. Does this mean I can’t use EarlyPay?

No. If your employer has joined Access EarlyPay and invited you to take advantage of it, you may use it.

Is the app free?

Yes. The app is free to download, but every time you transact, there will be a transaction fee of £2.75. The fee is shown before you decide to go ahead

When I’m charged a transaction fee, who gets this money?

The software (app) provider receives the transaction fee. It funds the cost of the finance to pay you early

In the app I can see a total amount available. Does this include the fee?

No, the transaction fee is charged on top of the money being withdrawn

Is the amount shown in the app net or gross pay?

It’s 50% of your gross earned income. Remember, there’s some money kept back to cover your monthly deductions (tax, NI, pension etc.).

What is the maximum that I can draw down each pay period?

You can draw down up to £500 each pay period.

Can I see what money I’ve taken?

Yes. The Access EarlyPay app gives you a full transaction history

Can I use the app to access money 24/7?

For most of the time, EarlyPay is available 24/7 but the amount available to draw down will only be updated once a week once your shifts for the prior week have been confirmed and uploaded into EarlyPay

If I use the app and draw down money will I be short at the end of the month?

Using Access EarlyPay means your end of month pay will be reduced. For example, you might take 10% of your monthly take-home pay two weeks early – that money plus the transaction fee won’t be in your monthly pay cheque.

Will the company know that I’m using this service?

The Payroll team will need to see any transactions to accurately process the payroll.

If I use the app how quickly can I access the money?

The app shows money available to draw down. Once you do it will show in your bank account in minutes.

How will I know that the money has reached my bank?

We advise checking with your bank.

Can I use EarlyPay if I don’t have a smartphone?

No, a smartphone is needed to download and use the EarlyPay app. An email address is also required so that we can send you the invitation to download the app.

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Gelderd Road
Leeds
LS12 6DB

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