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Coronavirus update

Coronavirus: guidance regarding visitors

Thank you for your continued support and understanding whilst we all follow the current government guidelines of practicing social distancing. We therefore still find ourselves in a position of needing to severely restrict visitors to our care homes to protect the wellbeing of residents, staff and the public.

For exceptional circumstances visits will be considered and then only by appointment with the manager.

Regrettably, anyone visiting the home without prior agreement will be refused admission.

Health professionals continue to visit when essential following the protocols in place.

In this continued period of uncertainty, loved ones can maintain communication via Skype and social media which is available in all our homes. We are happy to support and advise where needed to enable family members and friends to stay in contact, please speak to us if assistance is required, we will do our best to help.

We are committed to keeping our residents and staff as safe as possible as cases of Coronavirus develop within the UK. 

Clinical visits and appointments to ensure the continuity of care to our residents will of course continue as usual.

This is part of our broader plan which also includes stopping visits from the community, from external entertainers and delaying non-essential maintenance works.

Please note that our homes remain open to admissions as usual and are following the current guidelines issued from the public health authorities to ensure the wellbeing of all. It is important we continue to support the healthcare system and individuals who require a safe care environment.

For any authorised or essential visits to one of our care services then please take the usual sensible precautions, including hand washing.  Our home managers have been asked not to admit anyone displaying symptoms (increased temperature, shortness of breath or flulike symptoms) and we ask you to cooperate with them in this regard.

We will continue to keep this policy under review and provide updates as appropriate.  Your understanding is very much appreciated by all our staff.

Please contact us at [email protected] if you have any questions.

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Rated 'Outstanding' by CQC

Welcome to

Heritage

Rated 'Outstanding' by CQC in December 2018, Heritage is a 72 bedded care centre that specialises in the provision of nursing and nursing dementia care.

Contact us

Home manager: Verna Yap

30 Gearing Close,
Tooting,
Tooting, SW17 6DJ

Tel: 0208 003 0114

Get in touch

About our home

We believe comfort is the key to creating a home-from-home atmosphere and we pride ourselves on the quality and variety of our facilities and services.

From our comfortable facilities to our individualised person-centred approach to care and well-being, we are passionate about making those staying with us feel at home.

We understand the importance of choice and independence. The care and assistance we offer gives residents the freedom to do as they choose and peace of mind knowing that all the little things are being taken care of.

Whatever your tastes or requirements, we want you to feel at home when staying with us.

Our team are like family

Our talented team members each bring their own personality and passion for care to the home. Staff are committed to delivering care tailored to the individual needs and preferences of each resident. We’re here to make life easier.

Request a brochure

Request a brochure

Find out more about our services and how we can meet your care needs.

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Facilities include:

  • Ensuite bedrooms
  • Bath & shower facilities
  • Communal & quiet lounges
  • Secure landscaped garden
  • Laundry service
  • On-site parking
  • Wheelchair access
  • Secure access
  • Nurse call system
  • 5 Star food & hygiene rating
  • Easily accessible by public transport

Wellbeing

Find out about the care that we offer.

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People

Take a look at the team.

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Contact

Get in touch with us for any queries or care enquiries.

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Arrange your visit

Our doors are always open for you to come and take a look around our care home. Just give us a call to arrange a date to show you around and meet our residents.

Get in touch

Call our team on 0208 003 0114