Caring through Covid

We hope you all enjoyed a happy Christmas and we wanted to thank you for your continued support and understanding regarding the temporary visiting procedures that we implemented over the festive season.

As you’re all aware Covid and its variants continue to circulate, therefore we have made some small amendments to the visiting protocol to coincide with government guidance. The main change is that visits will now be limited to three named/nominated visitors, plus essential care givers.  These three nominated visitors must remain the same for the time being.

These procedures will mean you are able to continue to visit your loved one whilst ensuring that they, their visitors and our staff teams in our homes are protected.  As always maintaining the wellbeing of those living in our homes is our number one priority.

From Wednesday 29th December, all of our homes in England will be adhering to the following guidance:

• Full PPE to be worn by all visitors.
• We will be testing visitors using a lateral flow test on entry. Alternatively, please show a negative test taken on the day of your visit. 
• We will be using the booking system to manage footfall in all homes.
• Visits will continue to be one visit per day and will include a maximum of three named/nominated visitors. (Essential care givers or preschool age children are in addition to the three named visitors). 
• Essential Care Givers continue to be supported as a designated assessed visitor separately.
• If a service is in outbreak visiting can continue but via a pod, screen or window.

 Our Covid response team is constantly monitoring the situation to assess whether this guidance or further measures will need to change accordingly which we will keep you completely updated on via social media, the Caring Through Covid section of the website, and these letters.

If you have any worries or feedback, we want to hear from you, so please feel free to contact your loved one’s home if you have any further questions or queries.

We hope that these measures will still enable you to have a safe and wonderful time as we move towards a new year.

Best wishes,
 
The Covid Support Team
Maria Mallaband Care Group