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Coronavirus update

Coronavirus: guidance regarding visitors

Thank you for your continued support and understanding whilst we all follow the current government guidelines of practicing social distancing. We therefore still find ourselves in a position of needing to severely restrict visitors to our care homes to protect the wellbeing of residents, staff and the public.

For exceptional circumstances visits will be considered and then only by appointment with the manager.

Regrettably, anyone visiting the home without prior agreement will be refused admission.

Health professionals continue to visit when essential following the protocols in place.

In this continued period of uncertainty, loved ones can maintain communication via Skype and social media which is available in all our homes. We are happy to support and advise where needed to enable family members and friends to stay in contact, please speak to us if assistance is required, we will do our best to help.

We are committed to keeping our residents and staff as safe as possible as cases of Coronavirus develop within the UK. 

Clinical visits and appointments to ensure the continuity of care to our residents will of course continue as usual.

This is part of our broader plan which also includes stopping visits from the community, from external entertainers and delaying non-essential maintenance works.

Please note that our homes remain open to admissions as usual and are following the current guidelines issued from the public health authorities to ensure the wellbeing of all. It is important we continue to support the healthcare system and individuals who require a safe care environment.

For any authorised or essential visits to one of our care services then please take the usual sensible precautions, including hand washing.  Our home managers have been asked not to admit anyone displaying symptoms (increased temperature, shortness of breath or flulike symptoms) and we ask you to cooperate with them in this regard.

We will continue to keep this policy under review and provide updates as appropriate.  Your understanding is very much appreciated by all our staff.

Please contact us at [email protected] if you have any questions.

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As individuals, the food that we eat and how we choose to spend our time is important to all of us. It’s our personality, feelings and lifestyle choices that make us who we are. That’s why we value the recreation and dining experience of our residents just as highly as their personal care needs.

Quality Catering

Good food should be savoured and celebrated. We serve home cooked meals, prepared on-site using locally sourced, seasonal ingredients.

Our talented catering team combine creativity, passion, and a comprehensive knowledge of nutrition to deliver high quality, delicious and nutritional meals.

Residents have several choices at each meal time, with menus rotated on a weekly basis and based on their preferences and nutritional needs. Between meals, our helpful staff serve refreshments and baked treats on our tea trolley.

Special diet requirements

Our head chef works closely with our home manager and care team to ensure residents are receiving the nutrition they need and to make adaptations for individuals who need extra dietary input, such as fortifying meals for residents who are underweight.

We offer the training needed so that our catering team are able to provide nutritious and tempting meals for residents with special dietary requirements, such as high-nutrient or calorific dishes and soft foods.

Something for everyone

Just as with our dining experience, we believe in offering choice and variety in the recreational activities we provide. We base our activities and events programme on the likes, preferences and requests of residents, and continually revisit and update our programme to make sure we are offering meaningful and engaging entertainment choices.

Leisure activities include:

  • Cooking
  • Gardening
  • Live music
  • Exercise clubs
  • Arts & crafts
  • Cinema evenings
  • Food tasting experiences
  • Themed parties
  • Afternoon teas
  • Games & Tournaments
  • Reminiscence discussions
  • Outings

Arrange your visit

We would be delighted to show you around our brand-new care home. To arrange a pre-bookable viewing, contact us today.

Get in touch

Call our team on 01404 808337