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Tel: 0113 238 2690 Fax: 0113 238 2691 Email: info@mmcg.co.uk

Welcome to Yohden Care

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Hello my name is Maxine Lee and I am the Registered Manager of Yohden Care Complex.

I am very passionate about my work and my aim in my new role is to provide excellent nursing care, building up rapport with my clients, relatives, visitors and other professionals. Here at Yohden Care Complex we provide Patient Centered Care in a warm and friendly atmosphere.

Yohden Care Complex is divided into three units. The Hall is registered for the care of general residential service users and general nursing service users. The Lodge is a residential unit, registered for the care of service users with dementia. The Court is a residential unit registered for the care of service users with learning disabilities.

Our philosophy of care is very much based around a homely, family environment, promoting independence and choice, whilst maintaining privacy and dignity, in a safe and comfortable environment.

Staff training and research based practice is essential in the development of our committed team, who deliver the highest quality of care.

Please call in at your convenience and you will receive a warm welcome, we shall happily show you around our home and answer any queries which you may have.

All recommendations have been submitted through the independent website carehome.co.uk and are subject to the carehome.co.uk terms and conditions

Home Details

Maxine Lee - Care Manager

Hesleden Road
BlackHall
Hartlepool
Cleveland
TS27 4LH

Tel: 0191 283 3967
Fax: 0191 586 2868

yohden@cwch.com

 

We were pleased with many of the positive observations the CQC noted in their report, including:

• People who used the service told us they felt there were enough staff to support them safely
and give them individual attention.

• We found choice was a key theme in the home. All the people we spoke with told us they could make choices about how they wanted to receive the care they needed at Yohden Hall Care Complex.

• We saw and heard how people had a good rapport with staff. Staff knew how to support people and understood people’s individual needs.

• The relatives we spoke with told us they could visit at any time and were always made welcome. For example, “They treat you like family or a friend.”

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