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Tel: 0113 238 2690 Fax: 0113 238 2691 Email: [email protected]

Welcome to Windmill Court


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Welcome to Windmill Court

Windmill Court provides nursing, palliative care, day care and respite care. The home can also accommodate individuals with sensory impairments, and physical disabilities. The modern single-storey building is home to up to 34 elderly people. Each resident has a single en-suite bedroom.  We understand the challenges family members experience when seeking care for their loved one and we always encourage families to visit us so that they can meet our  team and have their questions answered

All recommendations have been submitted through the independent website carehome.co.uk and are subject to the carehome.co.uk terms and conditions

Home Details

Sandra Tucker - Care Home Manager

Windmill Court Care Home
St Minver
Nr Wadebridge
Cornwall
PL27 6RD

Tel: 01208 612220

[email protected]

 

We were delighted with the outcome of the February 2017 CQC inspection and are committed to working with our residents, their families, and Health & Social Care professionals to continually improve and develop our services.

We were pleased with many of the positive observations the CQC noted in their report, including:

  • People who were able to talk to us about their view of the service told us they were happy with the care they received and believed it was a safe environment. People and their visitors commented, “I love it here”,”[Person’s name] is always treated well “and “It’s excellent.” Where people were unable to tell us about their experiences we observed they were relaxed and at ease with staff. People had good and meaningful relationships with staff and staff interacted with people in a caring and respectful manner.

  • People were able to make choices about their daily lives. People’s care plans recorded their choices and preferred routines. For example, what time they liked to get up in the morning and go to bed at night. People told us they were able to get up in the morning and go to bed at night when they wanted to. People were able to choose where to spend their time, either in the lounge or in their own rooms. Where people chose to spend their time in their room, staff regularly went in to their rooms to have a chat with them and check if they needed anything. We saw staff asked people where they wanted to spend their time and what they wanted to eat and drink.

  • People and their families had the opportunity to be involved in decisions about their care and the running of the service through regular meetings and coffee mornings. People told us they enjoyed these meetings because they could meet socially with other people and staff. A spokesperson had been nominated to be the lead for gathering people’s views and raising them with management. Staff supported people to maintain contact with friends and family. One person told us staff made regular arrangements them to speak on the telephone with a relative from the USA. Visitors told us they were always made welcome and were able to visit at any time. People were able to see their visitors in one of the communal areas or in their own room. We observed that staff greeted visitors on arrival and made them feel comfortable.

 

food standards